Privacy Policy

Smart Haves Distributors Limited Privacy Statement

Smart Haves Distributors Limited ("Smart Haves", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. We value the trust you place in us and are dedicated to handling your information responsibly, transparently, and securely.

This Privacy Statement explains how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, purchase our products, or otherwise engage with our business.

By using our website, you agree to the practices described in this Privacy Statement.

Who We Are

Smart Haves Distributors Limited is a Jamaican distributor of industrial packaging supplies, disposable products, procurement solutions, and business support products serving manufacturers, commercial businesses, hospitality providers, healthcare institutions, retailers, and other organizations throughout Jamaica.

Our website:

www.smarthavesdistro.com

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

Full name
Company name
Job title
Email address
Telephone number
Delivery or business address
Billing information
Tax registration information (where applicable)

Business Information

Purchase history
Product inquiries
Quotations requested
Customer account information
Delivery preferences
Communication history

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral website
Cookies and similar technologies

How We Use Your Information

We use your information to:

Respond to inquiries
Prepare quotations
Process orders
Deliver products
Provide customer support
Improve our products and services
Communicate regarding orders and deliveries
Send product updates, promotions, and marketing communications (where permitted)
Improve website performance
Detect fraud and protect our business
Comply with legal and regulatory obligations

We only process personal information where there is a lawful basis to do so.

Marketing Communications

If you choose to receive marketing communications, we may send information about:

New product launches
Promotions
Industry updates
Product availability
Company news
Educational resources

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

Cookies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Measure website performance
Analyze visitor behavior
Support marketing activities

You may configure your browser to reject cookies; however, some features of our website may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Delivery and logistics providers
Payment processors
IT service providers
Website hosting providers
Professional advisers
Government authorities where required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

International Transfers

Some of our service providers may process information outside Jamaica.

Where personal information is transferred internationally, we take reasonable steps to ensure it receives an appropriate level of protection consistent with applicable laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

Although we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where legally permitted
Object to certain processing activities
Withdraw consent where consent is the basis for processing
Request restrictions on processing
Receive information about how your data is being used
Unsubscribe at any time

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies separately.

Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in:

Applicable laws
Business operations
Technology
Website functionality

The revised version will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Statement or how your personal information is handled, please contact us:

Smart Haves Distributors Limited

Website: www.smarthavesdistro.com

Email: info@smarthavesdistro.com

Telephone: (876) 997.2346

Data Protection Commitment

At Smart Haves Distributors Limited, protecting your information is part of our commitment to serving businesses with integrity, professionalism, and transparency. We continually review our privacy and security practices to ensure your information remains protected while allowing us to deliver the high level of service our customers expect.

Serving you with everything we have.